From smart buildings to smart workplaces
The building industry has undergone significant transformation in the last three and half decades. Globally, in the 90s, the InformationTechnology and Service Management and building automation industry fueled an unprecedented rush in buildings getting wired and networked. This ushed in the introduction and advent of Intelligent Buildings. The First Wave: Emergence of CMMS In the first wave of intelligent buildings, building operations, maintenance, and management functions were controlled through a Building Automation System (BAS) with or without a Computerized Maintenance Management System (CMMS). CMMS was mostly run as an overlap solution to the BAS system. While the BAS would command and control equipment and systems centrally, collect real-time data, raise alarms, generate performance reports, etc., CMMS gave insights on maintenance performance, uptime & mean time between failures, cost of spares and consumables, and various critical underlying information about Mechanical-Ele...